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ARTICLES
Human resource management and ethical behaviour: Exploring the role of training in the Spanish banking industry
Pablo Ruiz Palomino, Ricardo Martínez
January-December 2011, 1(2):69-88
Nowadays there is a growing interest in business ethics, both in academia and professionally. However, moral lapses continue to happen in business activities, leading academicians and professionals to rethink what is being done and reinventing new strategies to successfully manage ethics in business organisations. Thus, whereas efforts to promote ethics are basically oriented to using and developing explicit, written formal mechanisms, the literature suggests that other instruments are also useful and necessary to achieve this. Thus, studying the role of the Human Resource Management (hereafter, HRM) in promoting ethics is an emerging research topic due to the heavy influence that HRM practices are thought to have on employees. This paper is aimed at developing a thorough analysis of HRM's role in promoting ethics, and specifically at focusing on one of its practices, training. As an illustrative example of the utility of this practice, an empirical study was conducted on a range of Spanish banking companies in which an impact was found on the employees' ethical behaviour when ethics training was being provided inside the organisation. Finally, the practical implications of these findings and directions for future research are presented.
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Ethics of the ILO: Kohlberg's Universal Moral Development scale
Thomas Klikauer
January-December 2011, 1(2):33-56
International institutions such as the International Labour Organization (ILO) have been examined from various industrial relations viewpoints. This article seeks to discuss the ILO from the standpoint of moral philosophy. Traditionally, philosophy has not been concerned with industrial relations (IR) and IR writers have not engaged with ethics either. Nonetheless, all IR agents and institutions, international or otherwise, are moral agents. Being part of the United Nations (UN), the ILO follows the Universal Declaration of Human Rights (1948). In philosophical terms, the ILO carries connotations of the German moral philosopher Kant's (1724-1084) concept of universalism. Ethical universalism is also the core of American psychologist and philosopher Laurence Kohlberg's developmental model that allows an assessment of moral values and ethical behaviours. To ascertain the ILO's morality, an empirical study (n=121) was conducted at a regional University. The study indicated that most respondents (68%) saw the ILO as a reflection of the morality of " defending everyone's right to justice and welfare, universally applied while applying well-thought principles and being ready to share and debate these openly and non-defensively with others". In line with the ILO's self-understanding, survey respondents also viewed it as a thoroughly moral agent committed to the advancement of humanity as a whole. Respondents also thought that the ILO goes beyond the confinements of the standard industrial relations framework, actively engaging with the universality of all people. The overall conclusion is that the way the ILO is perceived to act along the scale of Kohlberg's text matches the ILO's actual existence and work. For the first time, the ILO's moral status has been tested using Kohlberg's scale of morality. This provides a significant contribution to our understanding of the morality of a very important universal institution that has virtually all countries as members.
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The problem with a narrow - minded interpretation of CSR: Why CSR has nothing to do with philanthropy
Nick Lin-Hi
January-December 2010, 1(1):79-95
In recent years, the responsibility of corporations has been widely discussed. However, there is no general agreement as regards what CSR is exactly. Due to the indefinite nature of CSR, the term actually embraces several ideas and different contents. A very widespread understanding of CSR defines the subject as (strategic) corporate philanthropy, including operations such as corporate giving, corporate volunteering, corporate foundations, etc. The philanthropic approach to CSR implies that corporations must take responsibility beyond their core business activities. This article argues that a philanthropic approach to CSR is problematic. Moreover, such a conceptualisation strengthens the perception that making Profits is immoral; therefore, it endangers the basis of corporations' license-to-operate in the long run.
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Decision-making in organisations, according to the Aristotelian model
Francesc Torralba, Cristian Palazzi
January-December 2010, 1(1):109-120
One field in ethics that has been developed during recent decades is virtue ethics, represented most importantly by Alasdair MacIntyre's work After Virtue. Virtue ethics is not opposed to principle-based ethics, but rather complements its task and develops it more fully. In the field of US bioethics, this option has proved to be even more fruitful, especially in the work of Edmund Pellegrino and David Thomasma. Virtue ethics is also being reappraised in relation to the ethics of organisations and business. It is considered that the best way of running a company does not depend solely on a group of ethical principles or agreed criteria, but on the effective exercise of certain qualities of character. Indeed, minimal ethics do not guarantee the excellence of organisations, or even their correct development. They guarantee certain standards of coexistence, but this is not sufficient to carry forward a collective enterprise in a creative way. It is impossible to achieve the aims of an organisation without ambition, magnanimity, humility, prudence, responsibility and courage. This group of intangible elements are virtues. This article explores the process of decision-making in the light of Aristotelian ethics, in particular his work
Nicomachean Ethics
. Making decisions is a common task on the managerial agenda. The decisions of a manager affect individuals, the future of the organisation and, of course, they have consequences for the organisation and its surroundings. Aristotle dedicates Book III of the work in question to studying the art of deliberation and examining which virtues must be taken into account when reaching the best decision. Aristotle tells us that we deliberate about things that are within our power and can be done. There can be no deliberation upon exact and sufficient knowledge; however, we deliberate upon the things that are brought about by our own efforts, although not always in the same way. Leading an organisation is not a mechanical matter, but rather a process that requires creativity and responsibility. There are many different ways of doing it. Following the Aristotelian doctrine, this article aims to examine the elements that must be taken into consideration for correct decisions to be made. The following virtues play a fundamental role in this process: prudence, fortitude, justice and temperance, referred to below as called cardinal virtues.
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An approach to ethical communication from the point of view of management responsibilities. The importance of communication in organisations
Carlos M Moreno
January-December 2010, 1(1):97-108
In the so-called knowledge society, communication plays a key role in organizations. In traditional societies, the exchange of personal communication was conducted
face to face
. The development of new technologies has expanded the possibilities of transmitting more information within organizations and faster. Technology has brought greater opportunities for collective communication, as well as greater information management. The impact of these factors has led to some very significant changes in the business world. In these processes of change, within organizations, the role of communication is increasingly playing a critical role. This article defends the relevance of ethical communication in 21st Century leadership. It is argued that leaders will find in ethical communication the means of gaining credibility and the confidence of their most immediate collaborators, their teams, the organizations they lead and the society in which the company operates. Taking the fundamental structure between internal and external communication as a starting point, the article describes the necessary conditions for leadership to develop ethical communication. It establishes the general and common characteristics of people-centered ethical communication, both as individuals and teams. Furthermore, it identifies the conditions that must generate ethical external communication through which leaders can convey messages to their target audience. For this purpose, the article is structured into the following sections: 1. The importance of communication within organizations. 2. Two levels of communication. 3. What is required of a leader-communicator in order to communicate well? 4. The basic Q&A of communication.
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Public participation in national preparedness and response plans for pandemic influenza: Towards an ethical contribution to public health policies
Yanick Farmer, Marie-Ève Bouthillier, Marianne Dion-Labrie, Céline Durand, Hubert Doucet
January-December 2010, 1(1):9-23
Faced with the threat of pandemic influenza, several countries have made the decision to put a number of measures in place which have been incorporated into national plans. In view of the magnitude of the powers and responsibilities that States assume in the event of a pandemic, a review of the various national preparedness and response plans for pandemic influenza brought to light a series of extremely important ethical concerns. Nevertheless, in spite of the recent emergence of literature focusing specifically on the ethical aspects of pandemics, too few studies explicitly examine public participation as one means of ethical contribution to public health policies. Thus this article seeks, in the first place, to present an analysis of the various national preparedness and response plans for pandemic influenza, and secondly, to outline the role that the plans envisage for ethics and more importantly for public participation.
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Care and justice arguments in the ethical reasoning of medical students
Christina Sommer, Margarete Boos, Elisabeth Conradi, Nikola Biller-Andorno, Claudia Wiesemann
January-December 2011, 1(2):9-32
Objectives:
To gather empirical data on how gender and educational level influence bioethical reasoning among medical students by analyzing their use of care versus justice arguments for reconciling a bioethical dilemma.
Setting:
University Departments of Medical Ethics, Social and Communication Psychology in Germany. Participants: First and fifth year medical students. Design and method: Multidisciplinary, empirical, 2-segment study of ethics in action: In intrapersonal Segment 1, the students were presented with a bioethical dilemma and then administered a 13-item questionnaire to survey their individual preferences for care versus justice arguments in resolving the conflict. The survey questioned 6 justice, 6 care-related items and 1 socially critical item. Data were analysed by gender and year of medical school. In interpersonal Segment 2, the bioethical dilemma from Segment 1 was discussed in gender-mixed and gender-homogeneous groups. Coded transcripts were evaluated to identify prevalences in care versus justice reasoning.
Results:
Data on 462 medical students were evaluable (n=338 in Segment 1, n=168 in Segment 2, n=44 overlap). Gender and level of education had no effect on moral reasoning in intrapersonal Segment 1, but significantly affected reasoning in interpersonal Segment 2, where women significantly tended to use more care-orientated arguments. Justice arguments predominated the group discussions.
Conclusion:
Interpersonal contexts affect moral reasoning in medical students, probably by amplifying the socialisation relating to gender and educational level. Care orientation is associated with the female gender. Professional socialisation tends to reduce the diversity and richness of moral reasoning towards a more justice-weighted orientation. Medical ethics should teach both justice and care reasoning modes in order to broaden physicians' ability to reconcile bioethical dilemmas.
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Sustainability assessment in higher education institutions. The stars system
Amber Wigmore, Mercedes Ruiz
January-December 2010, 1(1):25-42
Sustainable development is a concern for countries, businesses and organizations sensitive to excess in terms of utilized resources. This is evident in international initiatives which aim to establish guiding principles for institutions to follow regarding what is considered to be socially responsible behavior, allowing for assessment and the identification of objectives. As higher education institutions, colleges and universities have a public responsibility to generate and transmit knowledge to society as a whole, as well as an economic and social responsibility regarding resource management; hence the importance of specifically analyzing their socially responsible behavior. This paper introduces an initiative which has been implemented in the United States and Canada; one of its aims is to identify best practices in this field and obtain knowledge that allows for the creation and development of a guide to social responsibility adapted specifically to higher education institutions. The Sustainability Tracking, Assessment & Rating System (STARS) is an innovative initiative developed by the Association for the Advancement of Sustainability in Higher Education (AASHE), in which all higher education institutions in the United States and Canada are welcome to participate. Their analysis will allow us to determine which measurable aspects will become a part of the sustainability culture that is developing in the higher education institutions that participate in this initiative. Furthermore, it will allow us to highlight the ethical values that are being promoted among its special interest groups.
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Intra-organizational social capital in business organizations: A theoretical model with a focus on servant leadership as antecedent
Pablo Ruíz, Ricardo Martínez, Job Rodrigo
January-December 2010, 1(1):43-59
In the past decades the topic of Organizational Social Capital (OSC) has raised great concern in both academic studies and managerial practices. Social capital at organizational level is usually understood as a multidimensional concept related to the set of potential intangible resources that are embedded within, available through, and derived from a network of agents' relations. Those resources facilitate business value creation having important implications for business professionals. Nevertheless, although so much academic and professional work has been dedicated to the concept of social capital, this effort has been mainly focused on the study of inter-organizational relations. Theoretical and empirical studies of antecedents and consequences of intra-organizational social capital have been scarce, which suggests that further research is needed in that matter. This paper explores the antecedents of intra-organizational social capital from a comprehensive perspective that integrates leadership as the main antecedent. To be precise, we propose that intra-organizational social capital is a direct consequence of an organizational ethical and community context to which leadership in the servant dimension plays a transcendental role. Indeed, since the seminal work of Greenleaf (1977) the servant leadership concept has been widespread among business academics and professionals for the value it brings to the organization not only in ethical but also in excellence terms. Among the recent styles and theories on leadership up to date, servant leadership fits perfectly an organizational ethical context both at the organizational or group level, acting in addition as a main promoter of that context. Furthermore, servant leadership is linked to the cultivation of helpful, altruistic and servant attitudes among the employees which are useful elements in the generation of social capital inside the organization. A model then for understanding the causes of intra-organizational social capital with a focus on servant leadership is here elaborated from which conclusions and implications for Management will be delineated.
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Developments in ethics in British Central Government
Rosamund Thomas
January-December 2011, 1(2):57-68
This Paper identifies seven positive elements of an
ethics system
, or framework, for public officials - namely, (1) the culture and values prevailing in a country; (2) codes and laws and their enforcement; (3) new institutions to uphold ethics in public life; (4) audit, public accountability and openness; (5) guiding principles and motivation to encourage good conduct; (6) external and internal education and training for public life; and (7) the views of the public in regard to their call for greater trust, honesty, and integrity in public life. The Paper next discusses in detail each of these seven elements of an
ethics system
in the context of British Central Government. However, these seven elements are deemed appropriate for the Public Service of any country seeking to strengthen its standards of conduct and uphold its ethical responsibilities. Finally, this Paper concludes with a reference to business companies and the relevance to them of an
ethics system
. For example, there is a defence in the new UK Bribery Act of 2010 (to be implemented on 1st July 2011 and applicable also to foreign corporations doing business in the UK) that, if a business company has procedures in place to prevent corruption (that is, an
ethics system
), it will be treated more leniently.
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Business ethics in emerging markets: Evidence from Mongolia
Tae-Hee Choi, Boldmaa Zuzaan
January-December 2011, 1(2):89-120
Based on a questionnaire survey, this study is the first to systematically focus on Mongolian managers' perceptions of BE. As such, this paper (1) examines Mongolian managers' views of BE, (2) compares BE perceptions in Mongolia to those in the USA, Japan and Korea, and (3) identifies differences and similarities between the four national groups. We find that unethical practices exist and are quite common in Mongolia, where nearly half of the respondents have experienced ethical conflicts during their career. These conflicts mostly arose in relation to respondents' superiors and colleagues and were related to fairness or discrimination. The results indicate that in their (un)ethical decision-making, Mongolian mangers are situational, but also place importance on the behaviour of their superiors. Finally, situational questions revealed that unlike respondents from the other three national groups, Mongolian managers do not see a significant difference between their own BE attitudes and those of an average manager.
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The circumscribed quadrature of professional ethics
Antoni Nello
January-December 2010, 1(1):143-164
The circumscribed quadrature of professional ethics aims to show the necessary shift from deontology to professional ethics, from deontological codes to ethical codes. While deontology and the deontological codes that materialise from it set their sights on professionals' responsibilities, professional ethics and the ethical codes that should derive from it would set their sights on the professional act, on its successful performance. In this way, the stress comes to be placed not only on the professional's responsibility, although that too, but also on the necessary orchestration of the responsibilities shared at numerous levels by everyone involved in the performance of the professional act. The author identifies and typifies five elements present in the professional act. Four of them involve direct the protagonism of the professional, the recipient of the professional service, the institution that makes the service possible and from which the professionals' service is offered, and finally the human factor, the people who are behind the aforementioned factors and their nature, the professional, the recipient of the services and institutions. And each of these factors paves the way for a series of diversified protagonisms: inter-professional cooperation, receiver of professional services and their human environment around them, macro and micro institutions, diverse human profiles. However, all of this takes place within the framework of the fifth important element in professional ethics: a given, specific society as a circumscription of the four elements cited above, which sets the moral bar, a set of convictions and desired collective ethics which unquestionably also affect the performance of professional acts. With this reflection, we take note of the necessary co-responsibility in the provision of professional services, a co-responsibility which we could express simply in healthcare terms: it is not enough to merely have sound healthcare professionals if we do not have good patients with favourable affective environments, nor sound healthcare institutions, nor serious people who are socially committed to their work and their role, nor a society that believes in and fosters given identifiers of the personal and professional health to which we aim. The reflections in this proposal embark on a pathway of reflection which, we believe, deserves to be further explored.
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Corporate social responsibility in small shops. An ethical proposal
Domingo García-Marzá, Carmen Martí, Roberto Ballester
January-December 2010, 1(1):165-181
In this paper we present the main results of a pilot study undertaken in the Autonomous Region of Valencia, Spain, on the implementation of ethics and Corporate Social Responsibility (CSR) in small shops. The study's basic hypothesis is that CSR can become one of the distinctive features of small shops as well as an important value in terms of differentiation from their main competitors, namely, big chains and department stores. The study results confirm the original hypothesis. It shows that the specific features of small shops (their small size, community interaction, knowledge of the neighbourhood, proximity to clients and workers, etc.) can be regarded as sources of potential for making CSR a distinctive feature of small or traditional shops. We could also come to view CSR as a basic value for forging a common shop identity, which they currently lack. This paper presents: a working hypothesis, a perception study of CSR, their main results and conclusions. It also shows Small shops' potential for introducing CSR and offers recommendations for future CSR implementation: training, expanding the concept of quality to include social quality, improving visibility of good practices and, last but not least, boosting rapport with local administrations in order to forge a citizen trade alliance that recognises Small shops as valid actors in the development of the city model.
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Are (official) ethical approaches to nanotechnology affected by cultural context and tradition? A comparative analysis: Europe-USA
Pere Ruiz Trujillo, Albert Florensa, Salvador Borrós
January-December 2011, 1(2):195-212
Lately, nanotechnology has become one of the main topics in the debates regarding what has been called the
Next Industrial Revolution
within what are known as
emergent technologies
. This paper contains a comparative analysis of the different philosophical groundings, arguments and principles invoked in the official ethical approaches proposed by each of two of the main Western communities. By
official ethical approaches
or
official positions
we mean the opinions officially expressed by the government institutions about how ethical considerations prompted by nanotechnologies should be tackled. The analysis is based, then, on the official points of view, expressed through two documents, namely two official releases issued by governmental offices or institutions in both communities, Europe and the United States of America, and considered by the authors as representative of the official opinions of the governmental institutions in each society.
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Cultural alterity and acknowledgement: A research project on the plural societies of the Mediterranean
1
Francesc-Xavier Marin, Àngel-Jesús Navarro
January-December 2011, 1(2):213-234
A complex world like ours demands for the teachers and professors to command intercultural competences in order to avoid the instrumentalization of the alterities. It is precisely the professionals of education who, given their social function, have the responsibility of forming the citizens of the future in attitudes and behaviours adjusted to plural communities. This article presents the first part of a research project carried out by researchers from Barcelona, Marseille, Rabat and Beirut on the complex world of the respect necessary to face prejudices and stereotypes.
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BOOK REVIEWS
Jose P Maria Puigjaner (2010),
Carpe diem: Acompanyat dels clàssics.
Proteus editorial, Cànoves (Barcelona) // 160 PP
Elisenda Campi
January-December 2011, 1(2):248-249
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ARTICLES
Ethics in caregiving services for people with serious intellectual disabilities
Begoña Román
January-December 2010, 1(1):121-142
This article questions the reason behind ethics in caregiving services for people with serious intellectual disabilities, the reasons changes have taken place in medicine, in the kinds of illnesses, social changes and changes in how hospitality is envisioned, which lead us to reconsider the usual way of doing things, the traditional morals on which their treatment has been based. However, the traditional ways of dealing with those disabled individuals have also become obsolete and are ethically reproachable: based on charity and beneficence, goodwill and paternalism, if not on ignorance and vulnerability. Likewise, we suggest that the concept of dignity be revived in order to serve as the underpinning of respect for people who are not autonomous, rather extremely dependent and will remain so for their entire life. Bioethics has unquestionably put too much stress on fostering and respecting autonomy, but it has not always outlined what kind of dignity should be recognised for a person who can hardly serve as their own moral agent. Thus, we suggest making a distinction between dignity in the lax sense, a dignity that everyone has, and dignity in the strict sense, a dignity that only a moral agent can have. In this way, all people have dignity, both the most perverse murderers and the anencephalic child, but neither has dignity in the strict sense: the former, because they have abused their autonomy and the latter because they are unable to exercise this autonomy. And we, the ones who interact with them, gamble with our strict dignity in how we treat them if we forget that they are always people, despite the immorality of the former and the disability of the latter. We also stress the ethics that must be made explicit in services targeted at disabled people: civic ethics, or justice at the service of dignity; professional and organisational ethics, at the service of the disabled individuals' quality of life, with attention on the kind of relationship established with the patient and the families and their concepts of quality. We finish by upholding the need, fundamentally in the institutions where these people live, to not depersonalise treatment. This depersonalisation takes place when the relationship is standardised
for the smoothing running of the centre
, when disabled people's degree of interaction or other affective-sexual dimensions are not taken into account.
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Cultural alterity within companies: Overviews regarding the intercultural competences in the workplace
Francesc-Xavier Marín, Àngel-Jesús Navarro
January-December 2010, 1(1):61-77
Globalisation has given rise to a new field of debate due to the growing mobility of the workers and the consequent cultural diversity inside companies. In this sense, a complex world like ours demands a review of the professional profile which should include the so called intercultural competences as a structuring element of companies' policy and strategic plan. Subsequently it is suggested that, as the intercultural competences affect the cognitive, affective and behavioural aspects, they actually imply a transformation of the person's identity.
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BOOK REVIEWS
Francesc Torralba (2010),
Inteligencia espiritual. Plataforma editorial
, Barcelona // 344 pp.
Cinta Espuny
January-December 2010, 1(1):201-204
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ARTICLES
Landscape ethics: A moral commitment to responsible regional management
Albert Cortina
January-December 2011, 1(2):163-178
Starting with the hypothesis that during this first decade of the 21st century a certain territorial culture has spread that implies greater awareness of landscape on the part of the authorities, the economic and social agents who exercise a degree of leadership in territorial matters and the general public, this article sets out to analyse the possibility that a new ethics of landscape is beginning to take shape. The notion of landscape as proposed by the European Convention in Florence in 2000 looks at the idea of the social construction of landscape. In this new paradigm, landscape is conceived as a social product, the cultural projection of a society in a given space from a material, spiritual and symbolic standpoint. Landscape is understood to be inherently dynamic and changing. When the elements that give a particular landscape its historical and cultural continuity are suddenly removed and its sense of place is lost, we are seeing not evolution in the landscape but its destruction. And the very idea of intervention in these landscapes gives rise to the need for principles and moral values that will provide guidelines that allow landscapes, whether unique or commonplace, to evolve without being destroyed. As I see it, therefore, there is an obvious need for an ethics applicable to regional and landscape planning and management. The new ethics of landscape must be based on the ethics of responsibility, taking into account the dignity of nature, the rights of future generations to enjoy quality landscapes and the rights and duties of today's citizens whose interventions transform landscapes and with them their collective identity, their quality of life, their physical and social welfare and, in short, their happiness.
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Coherence, the foundation of authority within organisations
Francesc Torralba, Cristian Palazzi, Miquel Seguró
January-December 2011, 1(2):151-162
Coherence is today a source of moral authority. Being coherent frees us from external influences and gives us the capacity to decide for ourselves, but also places us in a privileged position with regard to others. We will turn our attention now to coherence as a foundation of authority in organisations. And to do that, organisations must be divided into different levels and different dimensions. Coherence will only be possible when the worker is capable of weighing up the distance between the organisation's specific vision and the operational processes that effectively take place within it. All companies, as a sum of possibilities, respond to the intention of those who govern them insofar as their assets permit it, and their ultimate value resides therein; the possibility of being recognised for their way of being, their corporate ethos.
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Knowledge, responsibility and ethics of sustainability in view of the global change
Ignacio Ayestarán
January-December 2010, 1(1):183-198
This article explores the interrelationship among scientific knowledge, ethical debates and the question of responsibility through sustainability thinking. In a globalising world which appears to be establishing itself, sustainability should form the basis for achieving a new ethics, shared on both a local and global scale. The
sustainability culture
should become an integral part in this process, in which the rights of future generations, of non-human species and global shared resources are taken into account. Sustainable culture is, in fact, an inevitable process that will involve changes in many of the established stances of society, science and ethics.
1
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BOOK REVIEWS
Josep M. Lozano (2009),
La empresa ciudadana como empresa responsable y sostenible
. Trotta, Madrid // 176 pp.
Ramon Coll
January-December 2010, 1(1):219-223
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ARTICLES
Dependences between logic and community: Philosophical implications of Peirce's categories for Praxis
Jordi Graupera
January-December 2011, 1(2):179-194
The purpose of this paper is to analyse the possible implications of Peirce's categories for a project of a community. In order to do so, I will start by analysing the first formulation of these categories in Peirce's early writings, and then I will compare them with their later formulations. Thus, we will see some their most important characteristics, namely, their universality and their dynamism, which will allow for a particular understanding of the role that logic can play in his system, in a theory of scientific inquiry and, finally, in a community in general.
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685
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BOOK REVIEWS
Paolo Prodi (2008),
Una historia de la justicia: De la pluralidad de fueros al dualismo moderno entre conciencia y derecho
. Katz, Buenos Aires // 457 pp.
Ferran Caballero
January-December 2010, 1(1):215-219
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© Ramon Llull Journal of Applied Ethics | Published by
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Online since 30
th
October, 2010